Dailypay Hackathon 2023
AAPI Pi Team
This year’s theme is: How can we improve the process of onboarding new customers and clients?
Judges will be looking for hacks that drive higher post-launch adoption, promote self-service, and solutions built with AI tools.
Team Members: Binh Hoang, Ellisa Shim, Evelyn Lee, Michael Wang, Xue Wang, Christine Liu
What problem are we trying to solve?
As DailyPay expands, users in the same industry sometimes face multi-client scenarios, leading manual customer support requests for account connections, potentially hindering access to advances & enrollment
Who is our target?
Users of DailyPay who work at multiple clients but have only enrolled with one client due to matching issues/second client account not yet created
Solution
Create a self-service verification process to seamlessly match users with their second account
Concept Flow
We decided to add a feature in the mobile app (targeting users who are already using DP for one provider rather than totally new users) where active users, post-login, can try to enroll/be matched with additional providers. There will be a verification flow that is similar to onboarding flow for new users.
Click on the image for a closer look!
Home Screen with Notification
Start of Account Merging Process
New Home Screen with Job Tabs (Success)
Final Demo
In 24 hours, our software engineer was able to create a working prototype that walks through the user’s experience to match with their second job.